" What's that $6.00 extra ? "

last SG · 2006-07-14T17:02:39+00:00

everyone thinks every thing is too expensive and unreasonable. true? i think so.... nothing here is subsidise, unless you are those super poor people.... t...

Poolman SG

Customer asked last night ?

She added : " when i called , they only said $4.00 "

I replied : " Oh ! On-Call $4.00 , Peak hour $1 , City Charge $1 "

She argued : " What City Charge ? "

I answered : " Oh , City Charge means CBD extra charge ! Apply from 5-8 pm on Mon - Friday , 5pm til 11.00pm on Fri & Sat ! "

She lose patience , said : " Yesterday , i also called at Marriott Hotel at 7pm , why no extra City charge ? "

I buay lon liao , but still very paiently replied : " Marriott Hotel not under CBD ! "

Lastly , she said : " Give me a receipt ! "

When customer asked for a receipt , they usually want to get more answers from our company , go ahead !

Poolman SG

So you guys know actually how the extra surcharge , when or where apllicable ?

Then why so many Sinagporean kept asking the same question ?

killstyle SG

UNCLE. DO U KNOW TAT ALOT OF UR COLLEUGES SPOLIT MARKET BY COLLECTING SUCHARGE DURING OFF-PEAK HOURS?????

Poolman SG

Some easy guide to know whether it's CBD or no CBD :-

CBD is located within the ERP zone .

Some examples of taxi stands WITHIN the CBD zone
1.Suntec & Marina Centre
2.Lucky Plaza
3.Wisma
4.Taka
5.Paragon
6.Heeren
7.Centrepoint
8.Cineleisure
9.Phonix Hotel
10.Bugis Junction
11.OG Building
12.People's Park Centre
13.Raffles City
14.National Library
15. Whole stretch of Robinson Rd , Shenton Way and Ceceil Street .

Area that are outside of CBD : -
1.Tekka
2.SIm Lim SQ
3.Park View Sq
4.Raffles Hospital
5.Newton
6.Far East PLaza
7.Orchard Tower
8. Hilton Hotel
9.Shangri-La
10. Great world City
11. Outram MRT
12.Fu Lu Shou building

etc ......

Poolman SG

If you think they charge you unreasonably , take a receopt and asked from tat respective taxi company got such a charge or not , if you think they overcharge you .

Overcharging is a serious offense in taxi business .

Poolman SG

SIngaporean also one kind , many i discovered : They pay whatever appears on the meter , majority !

Not many would question the fare .

Aveme SG

you cannot blame people for being sceptical cos there are really many cabbie who spoil the mkt by anyhow asking for extra surcharges at inappropriate timing

Volvo Olympian SG

Wah!! Everyday complain here and there Laughing

SBS9889U SG

What about ERP? (For meters dont auto-add)

SGEMP SG

I think this is because:

1) They (the passengers) are on a rush;

2) They fear that if they ask, they would be scolded terribly by the cabby (who may be rushing for business here, there and everywhere)...........

SGEMP SG

Cabby would forget about the ERP fare/surchage?!

gasband SG

Seriously, I think although there are some bad taxi drivers out there, the commuters really need to learn to treat taxi drivers better. I am very fortunate to have my own transport but before that I do take taxis and I have 2 uncles who drive a taxi.

The next time you wanna make things difficult for a taxi driver, think:

1) The taxi driver is not a rich bugger....driving a taxi is not gonna make u a millionaire....he/she is just making a living...if u can tolerate, just let it be.

2) sitting inside a car for more than 8 hours a day is no joke. Most people will get irritable...so if a taxi driver can still smile at you and be courteous to you, be thankful...instead of just complaining....

I like what my fren says....Taxi drivers are poor people who make money from poor people. It is true, most of us who take taxis are by no means rich.... so why make things difficult for one another sometimes....

dragg SG

i dont think there is anything wrong with asking.

afterall commuters need to know what you are charging.

you cant expect commuters to remember the rules and charges?

Poolman SG

hey hey hey ...... you have to know the rules and regulations before u barked at the taxi drivers .

Some just barked for no reason .

If you don't , then be nice , taxi drivers don't go a big round to make the meter jump $0.10 more , $0.10 can't make us millionaires .

Poolman SG

Usually we will said : " Oh miss ah ! The ERP charge of $2.00 is not captured by my meter , so do you want written receipt for claiming purpose ? ( I kay siao ask one ! )

Usually they say no to written receipt , and pay the full fare plus ERP charge if the ERP not auto add .

They will pay , cos they know . they will kay siao act blur if cabby forget , but if we remember , they need to pay .

Got once , one ang-mo insist not paying the $1.00 ERP charge at night , i said to him , sarcasticly : " Nevermind , i can afford the $1.00 , what's $1.00 ? Right sir ? "

If you ang-mo , u dulan if i say that ?

dragg SG

then why are you complaining?

Poolman SG

Who's complaining ?

I am here to let the City Charge structure be known , many people confused , i'm sure .

dragg SG

ok, then i guess i make thank you.

Mr. Green

Xcabby SG

In the service industry, dealing with singaporean is no joke....

Tell me how many times will you greet a person back if he/she greet you?

Tell me when you know you r in the wrong, will you apologize

Tell me how many surrounding service provider you r unhappy with

& Lastly, to improve our service standard, the Govt actually have a TV advert to educate the consumer.

You should travel to oversea, be it thailand, malaysia, hongkong,japan, korea, australia, europe...ask the service provider how they feel about singaporean attitude....you'll get a shock answer Very Happy

Go times bookshop ask for this book (Kiasu Traveller) & i'm sure that book will brighten your day.

I always admire those people working in the service industry & sooner or later, all these job will be taken over by philipinos, PRC cos local staffs just can't take the shit from our local consumer.

dragg SG

i asked a thai at a beach resort and he told me singaporeans are the richest in the region, the stingiest and the most hard to please.